Life Secure - Be Secure in an Unsure World.
Emergency Preparedness Solutions
Life Secure - View Shopping Cart
Call us toll free (877) 877-5522 or email us info@lifesecure.com

View our Videos on Youtube
National Safety Council

Here are answers to some common questions asked about emergency preparedness and LifeSecure®.

  1. If I have a question, how can I contact LifeSecure®?
  2. What credit cards do you accept?
  3. What is the LifeSecure® product warranty?
  4. What is the LifeSecure® return policy?
  5. What is the Lifesecure® Privacy Policy?
  6. Are there grants available to schools for buying emergency preparedness supplies?
  7. How do I find out more about emergency preparedness?

If I have a question, how can I contact LifeSecure®?
You can email LifeSecure at info@lifesecure.com use the online inquiry form located on the “Contact Us” page of this web site, or call us on our main line toll free at (877) 877-5522.

What credit cards do you accept?
LifeSecure® accepts Visa, Mastercard, American Express, and Discover.

What is the LifeSecure® product warranty?
Lifesecure warranties its bags and backpacks for up to 5 years from the date of purchase to be free of defects in materials and craftsmanship. This warranty does not cover normal wear and tear, accidental damage, misuse, improper care, abuse, or destruction. LifeSecure warranties the contents of its products against defects for the indicated shelf life or up to 5 years from the date of purchase, whichever comes first. Contact LifeSecure for a refund or replacement of any defective contents at our option.

What is the LifeSecure® return policy?
A 25% restocking fee plus the applicable shipping and handling will be charged on any cancelled or returned order. Any return request must be made within 10 business days from date of shipment. Contact LifeSecure for a return authorization.Contact LifeSecure for a refund or replacement of any defective contents at our option.

Back to top

What is the Lifesecure® Privacy Policy?
Lifesecure has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Policies and Practices to govern our use of customer information. Lifesecure does not sell, share or distribute Customer Information of any kind to any third party organization. Customers may direct any questions or inquiries with respect to Lifesecure privacy policies and practices to us at info@lifesecure.com.

Back to top

Are there grants available to schools for buying emergency preparedness supplies?
Yes. The U.S. Government provides federal grants to assist schools to develop and implement their emergency plans. These funds can be used to purchase emergency kits and supplies. Information on the Emergency Response and Crisis Management Grant program (CFDS #84.184E) is available from the at U.S. Department of Education.

Back to top

How do I find out more about emergency preparedness?
The basic principles of emergency preparedness are explained in the “Emergency Kit Basics” section of this web site. This section also has important links to government and disaster response sites that have particularly helpful information.

Back to top